Privacy Policy

Effective date: June 24, 2026 1315991 Ontario Ltd., operating as BedSmart (“BedSmart”, “we”, “us”, or “our”), operates the website bedsmart.ca (the “Site”). We respect your privacy and are committed to protecting your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. This policy explains what we collect, how we use it, and the choices you have.

1. Information We Collect

Information you provide to us

When you place an order, create an account, contact us, or sign up for marketing, we may collect your name, shipping and billing address, telephone number, email address, and—if you choose to provide them—your username, birth date, and gender.

Payment information

Payments are processed by trusted third-party payment processors, such as our payment gateway and PayPal. Your full credit/debit card number is entered directly with the processor and is not stored on our servers.

Information collected automatically

When you visit the Site, we automatically collect certain technical data—your IP address, browser type, device information, pages viewed, referring URLs, and, with your consent, approximate location and browsing activity—through cookies and similar technologies. See Section 5.

Information from third parties

We may receive information from our service providers and analytics/advertising partners to help us operate the Site and improve our marketing.

2. How We Use Your Information

We use your personal information to:
  • Process, fulfill, and deliver your orders, and send order confirmations and updates;
  • Provide customer service and respond to your inquiries;
  • Personalize your experience and improve our products, Site, and service;
  • Send you marketing communications where you have consented;
  • Detect and prevent fraud and meet our legal and regulatory obligations.

3. How We Share Your Information

We share personal information only as needed to run our business:
  • Service providers — payment processors, shipping/delivery carriers, IT, hosting, email, and marketing vendors who act on our behalf under confidentiality obligations;
  • Business partners — trusted partners who help us provide and promote our products;
  • Legal/safety — where required by law, court order, or to protect our rights, customers, or the public;
  • Business transfers — in connection with a merger, acquisition, or sale of assets.
We do not sell, rent, or trade your personal information for profit.

4. Marketing Communications

You can opt out of marketing emails at any time using the unsubscribe link in any message. We do not sell or transfer phone numbers collected through our messaging program to any third party for their own marketing.

5. Cookies, Tracking & Advertising

We use session and persistent cookies and similar technologies to keep the Site working, remember your preferences, analyze traffic, and—with your consent—deliver relevant advertising. You can control cookies through your browser settings. To opt out of interest-based advertising, you can use:
  • AdChoices Canada: youradchoices.ca
  • Network Advertising Initiative: networkadvertising.org
Disabling cookies may affect some features of the Site.

6. Data Retention

We keep your personal information only as long as necessary for the purposes described in this policy and to meet legal, accounting, and tax requirements. For example, transaction records are retained as required under Canadian law. When no longer needed, information is securely deleted or anonymized.

7. Security

We use Secure Sockets Layer (SSL/TLS) encryption to protect information transmitted through the Site. While we take reasonable safeguards to protect your data, no method of transmission or storage over the Internet can be guaranteed 100% secure.

8. Your Privacy Rights

Under PIPEDA, you have the right to:
  • Access the personal information we hold about you and request a copy;
  • Correct information that is inaccurate or incomplete;
  • Withdraw consent to our use of your information, subject to legal or contractual limits;
  • Ask questions or file a complaint about how we handle your information.
To exercise any of these rights, contact our Privacy Officer using the details in Section 11. We will respond within the timeframes required by law.

9. Children’s Privacy

Although we sell children’s furniture, the Site is intended for use by adults. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective date” above reflects the most recent revision. Material changes will be posted on this page.

11. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or your personal information, contact our Privacy Officer: 1315 Ontario Ltd. Operating as BedSmart Address: 5000 Dufferin Street, North York, ON M3H 5T5 Email: info@bedsmart.ca Phone: 416-919-4434 Hours: Open 7 days a week, by appointment only. This Privacy Policy is governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.
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